MK333 Privacy Policy — Your Data Protection & Usage Policy

Mk333 collects certain information to provide you with quality service and keep your account secure. We are always upfront about what data we collect and why.

Information collected directly from you:

• Contact Information: Full name, date of birth, mobile number, email address.
• Identity verification (KYC): A copy of your National ID (NID), passport, or birth certificate — where applicable.
• Payment information: bKash, Nagad, or Rocket numbers — full account numbers are never stored on mk333's servers.
• Account Preferences: Preferred games, language settings, notification preferences.

Information collected automatically:

• Device information: Operating system, browser version, device type.
• Usage Logs: Time of site visits, pages viewed, and duration of each session.
• IP Address: For location verification and fraud prevention.
• Cookies & Tracking: For session management and experience improvement.

Mk333 uses the information it collects solely for the purposes listed below. Every reason for using your data is transparent and lawful.

Mk333 analyses your gaming history and behaviour to improve our services. This analysis is strictly for internal purposes and is never shared with third-party advertisers.

Mk333 follows a minimal data-sharing policy. When sharing is necessary, it is done only with trusted partners and limited strictly to the information required.

• Payment processors: Limited information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Third-party game studios only see a unique player ID — never your personal identity.
• Regulatory Authority: Certain information may be required to be disclosed to licensing authorities or for the purposes of a legal investigation.
• Anti-Money Laundering (AML): In accordance with international regulations, details of suspicious transactions may be reported to the relevant authorities.
• IT Services: Cloud hosting and security service providers process data at the server level — however, they are bound by NDA (Non-Disclosure Agreement).

Mk333 uses multiple layers of security to protect your data — covering not just technical measures, but administrative and physical safeguards as well.

Please note, however, that no method of transmission over the internet is 100% secure. mk333 takes every possible precaution, but in the unlikely event of a security breach, we will notify you promptly.

Cookies are used on the mk333 website and app. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can clear or disable cookies at any time through your browser settings. Keep in mind, however, that disabling essential cookies may prevent certain key features of the site from working properly.

Every registered member on mk333 has the following rights over their personal data. To exercise any of these rights, please contact our support team directly.

Mk333 does not retain your data indefinitely. Each category of data is subject to a specific retention policy.

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Payment records are retained for up to 5 years as required by law.
• KYC Documents: Up to 5 years from the date of the last transaction — in compliance with anti-money laundering laws.
• Marketing Information: If you opt out, your data is removed immediately.
• Cookies data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Mk333 strictly does not serve users under the age of 18 or collect their data. Age verification is conducted at the time of registration.

If we receive evidence that a minor has created an account, we will immediately close that account and delete all collected data. If you have any information regarding this, please contact us.

We may update this privacy policy from time to time — due to service changes, legal requirements, or technical reasons. We will notify you of any significant changes via your registered email or an in-app notification beforehand.

Continued use of mk333 after any changes take effect will be considered your acceptance of the updated policy. The "Last updated" date at the top of the page is always kept current.

For any privacy-related questions, complaints, or requests to exercise your rights, please reach out to our Data Protection team.